ISP Solutions Limited (“we”, “us”) respects the personal information you share with us. This policy explains what this website collects, why we use it, and how to reach us about it. It applies to ispgh.com and the pages on this site. Message-Hub Africa and Sankorra are separate platforms and may have their own privacy terms when you create an account there.
Who we are
ISP Solutions Limited is a technology company based in Accra, Ghana. For privacy questions about this website, write to info@ispgh.com or call +233 55 230 6059.
Information we collect
We collect only what we need to answer you and to run this website.
- Contact form: the email address and message you send. If you also give us a name or phone number, we keep those too.
- Direct contact: details you give us by email or phone, including what the enquiry is about.
- Technical data: the usual server log for a visit, such as IP address, browser type, and the page requested. We use this to keep the site working and to deal with misuse.
- A session cookie so the contact form can be submitted safely. We do not use advertising cookies or third-party analytics on this site.
How we use it
- To reply to enquiries and quotes.
- To provide the services and products you ask about.
- To keep a record of what was agreed in an enquiry.
- To protect the website and meet a legal duty.
Who we share it with
We do not sell personal information. We share it only when we need to:
- With staff and contractors who handle the enquiry for us, and only for that purpose.
- With a hosting or email provider that stores or delivers the message on our behalf.
- When the law, a regulator, or a court in Ghana requires it.
How long we keep it
Enquiry records are kept for as long as we need them to respond, to complete the work, and to meet accounting or legal duties. Server logs are kept for a shorter period and then removed. You can ask us to delete an enquiry if we no longer need it.
Your rights
Under the Data Protection Act, 2012 (Act 843) of Ghana, you may ask us what personal information we hold about you, ask for a correction, or ask us to delete it where we have no continuing reason to keep it. Send the request to info@ispgh.com. We may need to confirm that the request comes from you. You may also contact the Data Protection Commission of Ghana if you are not satisfied with our response.
Security
We take reasonable care to protect the information on this site from unauthorised access, loss, or misuse. No website can promise perfect security. Please do not send passwords, card numbers, or other highly sensitive details through the contact form.
Other ISP platforms
If you open Message-Hub Africa at message.ispgh.com or Sankorra at sankorra.com, those services collect account and usage information of their own. Their terms apply once you use them. This policy covers this company website.
Changes
If we change this policy, the new version on this page replaces the previous one.
Read our Terms of Use.